gnanavel s
ID: CCE695025
gnanavel s
ID: CCE695025
- Customer support coordinator, Foodhub
gnanavel s
ID: CCE695025
- Customer support coordinator, Foodhub

About gnanavel s
Results-driven Team Developer and Product Support Specialist with extensive experience in technical support, team leadership, escalation management, and service delivery. Proven ability to collaborate with cross-functional teams to resolve complex technical issues, improve operational efficiency, and enhance customer satisfaction. Skilled in technical troubleshooting, KPI monitoring, SLA management, and customer support operations, with a strong focus on delivering high-quality solutions and driving business growth. Recognized for strong problem-solving, communication, and mentoring abilities, with a commitment to continuous learning and adapting to evolving technologies.
Employment History
Foodhub Software Solutions Ltd.
1st Jul 2019 to Present
Sales operations
1st Jul 2019 to Present
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Skills
- SMB Sales
It support
1st Dec 2018 to 1st May 2019
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Sutherland Global Services Ltd.
1st Oct 2010 to 1st Sep 2018
Help desk engineer
1st Oct 2010 to 1st Sep 2018
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Dell Process - Sitel India Ltd.
1st Aug 2009 to 1st Aug 2010
It support
1st Aug 2009 to 1st Aug 2010
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Lycatel B.O.S Pvt. Ltd.
1st Jul 2006 to 1st Jun 2009
Supervisor
1st Jul 2006 to 1st Jun 2009
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