GA
Gijaulhak Ansari
ID: CCE241526
Gijaulhak Ansari
ID: CCE241526
GA
Gijaulhak Ansari
ID: CCE241526
About Gijaulhak Ansari
13 years of experience in Insurance (P&C domain) with expertise in Incident Management, Team Leadership, and Underwriting Support. Proven track record of 12 years at Fulcrum Digital Pvt. Ltd. 1 year at CFSI, handling large teams and delivering process excellence. Strong skills in monitoring, auditing, reporting, and stakeholder management. Recognized for quick learning, adaptability, and driving continuous improvement.
Employment History
2025
Sr. Quality Analyst
2nd Jun 2025 to Present
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Salary Hidden
Roles & Responsibility
Supporting underwriting operations and incident management. Assisted in workflow optimization and reporting. Collaborated with cross-functional teams to ensure timely resolution of client queries. Weekly and monthly reports to team and manager.
Skills
- Process Focused
- Problem Solving: Quick to identify issues and
2013
FD
Fulcrum Digital Pvt. Ltd
5th Aug 2013 to 30th May 2025
Quality Analyst
5th Aug 2013 to 30th May 2025
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Salary Hidden
Roles & Responsibility
Led a team of 20-25 members. Managed incident queues, escalations, and bridge calls for major incidents. Conducted quality reviews, feedback sessions, and training programs to improve performance. Published knowledge articles to streamline processes and reduce resolution time. Provided data analysis dashboards (daily, weekly, monthly) to senior management. Acted as SME and Trainer, maintaining records and ensuring smooth operations. Achievements: Best Team Player Award (2019), Significant Award (2019) for new project setup, Spot Award (Aug 2023).
Education
2021
'Bachelor of arts
ISBMUniversity
19th Mar 2018 to 20th Apr 2021