Gautam Sharma
ID: CCE905359
Gautam Sharma
ID: CCE905359
- Haryana, India
Gautam Sharma
ID: CCE905359
About Gautam Sharma
Technically driven IT professional with hands-on experience in cybersecurity, networking, and technical support. Skilled in Python, JavaScript, C, SQL, and cybersecurity tools including Wireshark, Nmap, Metasploit, and Kali Linux. Hands-on experience with AWS services: EC2, S3, Lambda, RDS, CloudFront, IAM, and more. Experienced in troubleshooting, penetration testing, vulnerability assessments, and digital forensics with FTK and Encase. Successfully resolved 95% of support tickets within SLA timelines while maintaining 4.8/5 customer satisfaction. Passionate about continuous upskilling, ethical hacking, and threat analysis. Seeking roles in Cybersecurity, Network Security, and Ethical Hacking to apply hands-on expertise in real-world environments.
Employment History
Concentrix Daksh Private Limited
1st Feb 2025 to 1st Nov 2025
Technical support agent
1st Feb 2025 to 1st Nov 2025
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Roles & Responsibility
Skills
- Handle Confidential Information
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytic
Cyber Elite Limited
1st Apr 2024 to 1st Jan 2025
Cyber security analyst
1st Apr 2024 to 1st Jan 2025
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Roles & Responsibility
Skills
- APIs
- Burp Suite
- Cyber-security
- Ethical Hacking
- JavaScript
- .NET
- Nmap
- Penetration Testing
- SQL Injection
- VAPT
- XSS
- Experience with CI/CD pipelines, DevOps, and cloud deployments.
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
- Basic Computer Proficency MS tool
Education
Bachelor of Computer Application
Capital University
7th Apr 2021 to 7th Apr 2024
Bachelor of computer application (BCA)
Capital University
1st Jan 2021 to 1st Jan 2024
Bachelor of computer application (BCA)
Capital University
1st Jan 2021 to 1st Jan 2024
Bachelor of computer application (BCA)
Capital University
1st Jan 2021 to 1st Jan 2024
Bachelor of computer application (BCA)
Capital University
1st Jan 2021 to 1st Jan 2024
Bachelor of computer application (BCA)
Capital University
1st Jan 2021 to 1st Jan 2024
Bachelor of computer application (BCA)
Capital University
1st Jan 2021 to 1st Jan 2024
Bachelor of computer application (BCA)
Capital University
1st Jan 2021 to 1st Jan 2024
Bachelor of computer application (BCA)
Capital University
1st Jan 2021 to 1st Jan 2024
Expertise
Network Troubleshooting
5/5
Security auditing
5/5
TCP/IP
5/5
DNS
5/5
DHCP
5/5
VPN
5/5
Firewalls
5/5
Command-line interface
5/5
OSI Model
5/5
VMware
5/5
LAN/WAN configuration
5/5
Cyber-security
5/5
Network monitoring
5/5
Virtual Machines
5/5
Nessus
5/5
Kali)
5/5
Linux (Ubuntu
5/5
Windows OS
5/5
CEH tools
5/5
Powershell
5/5
HTML
5/5
CSS
5/5
Vulnerability Assessment
5/5
Kali Linux
5/5
Metasploit
5/5
Nmap
5/5
Issue escalation
5/5
Software Installation
5/5
IAM
5/5
Threat detection
5/5
Wireshark
5/5
Penetration Testing
5/5
Ethical Hacking
5/5
Remote assistance
5/5
Root Cause Analysis
5/5
OpenVAS
4/5
Object-Oriented Programming
4/5
JSON
4/5
SLA compliance
4/5
Shell Scripting
4/5
Version Control
4/5
Knowledge base management
4/5
Performance monitoring
4/5
System configuration
4/5
docker
4/5
Customer Support
4/5
Troubleshooting hardware/software
4/5
Active Directory
4/5
Ticketing Systems
4/5
System hardening
4/5
Packet analysis
4/5
SIEM tools
4/5
Risk Analysis
4/5
Incident Response
4/5
Malware Analysis
4/5
CloudFront
4/5
Encryption techniques
4/5
Network protocols
4/5
Routing and switching
4/5
Burp Suite
4/5
Python
4/5
RDS
4/5
S3
4/5
AWS EC2
4/5
SQL
4/5
C
4/5
JavaScript
4/5
Git
3/5
Lambda
3/5
Digital forensics
3/5
Remote Troubleshooting
3/5
.Net framework
3/5
Access Control
3/5
Snort
3/5
Splunk
3/5
OWASP methodologies
3/5
API Integration
3/5
Security patching tools
3/5
Regex
3/5
c#
3/5
Lingo
English
Verbal
4/5
Written
4/5
Hindi
Verbal
5/5
Written
5/5