Gautam Kumar

• Delivered over 150 orders daily, achieving a 95% on-time delivery rate. • Boosted customer satisfaction scores by 20% through exceptional service and communication. • Collaborated with sales team to upsell products, increasing average order value by 15%. • Optimized delivery routes, reducing fuel costs by 10% and improving delivery efficiency. • Trained new riders on best practices, enhancing team performance and reducing onboarding time by 30%.