Gaurav Singh
ID: CCE704901
Gaurav Singh
ID: CCE704901
About Gaurav Singh
Customer-focused and highly motivated graduate in Mass Communication with strong interpersonal, communication, and problem-solving skills developed through academic projects, internships, field assignments, and competitive examination preparation. Experienced in stakeholder engagement, complaint resolution, customer interaction, public awareness campaigns, event coordination, and relationship management. Skilled in handling customer queries, active listening, multitasking, teamwork, and maintaining professional client relationships. Proficient in MS Office, data management, dashboard monitoring, and business communication.


Education
bachelors of arts mass Communication
School of Management Science Varanasi
13th Jul 2019 to 13th Dec 2022
Bachelor of Mass Communication
School of Management Sciences (SMS), Varanasi
13th Jun 2019 to 13th Dec 2022
Class XII
Varanasi Public School, Varanasi
13th Apr 2018 to 13th Apr 2019
Class X
Kendriya Vidyalaya, Andrews Ganj, New Delhi
13th Mar 2016 to 13th Jun 2017
Expertise
Event Coordination
5/5
Teamwork & Collaboration
5/5
Documentation & Reporting
5/5
Customer Query Handling
5/5
Time Management
5/5
Stakeholder Engagement
5/5
Public Relations
5/5
Leadership
5/5
Team Management
5/5
Verbal & Written Communication
5/5
Active listening
5/5
Relationship Management
5/5
Complaint resolution
5/5
Customer Service & Customer Support
4/5
Problem Solving
4/5
Interpersonal Skills
4/5
Conflict Resolution
4/5
Multitasking
4/5
Microsoft Office Suite
3/5
Lingo
English (Professional Working Proficiency)
Verbal
5/5
Written
5/5
Hindi (Native Proficiency)
Verbal
5/5
Written
5/5