Dedicated and hardworking IT professional with over 4 years of experience in service management, IT operations, and technical support. Skilled in hardware and networking, WiFi (Access Point) setup, CCTV and EPBX installation, ensuring smooth IT infrastructure management. Experienced in leading service teams, resolving technical issues, and providing efficient customer support. Pursuing B.Com from DU SOL with strong organizational and problem-solving skills. Recognized for sincerity, punctuality, and commitment to delivering results in fast-paced environments.