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Gargi Ghosal

Gargi Ghosal

ID: CCE567008

Gargi Ghosal

ID: CCE567008

  • Associate, Wipro
  • West Bengal, India
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Profile Background
Gargi Ghosal

Gargi Ghosal

ID: CCE567008

  • Associate, Wipro
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About Gargi Ghosal

Motivated and adaptable fresher with around six months of customer support experience at Wipro, skilled in handling both voice and non-voice queries with patience and accuracy. Strong communication skills, basic computer proficiency, and quick learning ability, open to desk-based roles in reputed companies where I can contribute to customer satisfaction and team goals.

Employment History

2025
title

WiproInvite company

9th Jul 2025 to Present

Client associate

9th Jul 2025 to Present

Salary Package

Salary Hidden

Roles & Responsibility

Handled customer queries through calls and chats, providing clear and polite responses.Logged customer issues in the system and followed up with backend teams for resolution.Explained technical or account‑related information in simple language so customers could understand easily.

Skills

  • - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
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Verification Pending

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