Gagan Deep

Responsible for managing inbound and outbound international calls and chats, providing timely and effective support to international restaurant merchants. Address and resolve merchant inquiries with professionalism and accuracy, ensuring high customer satisfaction. Collaborate with internal teams to escalate and troubleshoot complex issues, maintaining clear communication throughout. Demonstrate cultural sensitivity and adaptability while delivering exceptional service to diverse clientele. Maintain comprehensive records of interactions and follow up to ensure issue resolution and continuous improvement in merchant experience.

Responsible for managing inbound and outbound international calls and chats, providing timely and effective support to international restaurant merchants. Address and resolve merchant inquiries with professionalism and accuracy, ensuring high customer satisfaction. Collaborate with internal teams to escalate and troubleshoot complex issues, maintaining clear communication throughout. Demonstrate cultural sensitivity and adaptability while delivering exceptional service to diverse clientele. Maintain comprehensive records of interactions and follow up to ensure issue resolution and continuous improvement in merchant experience.