Fayeem Mashkoor

Employment Description: Responsible for driving credit card sales through the Direct Selling Agent (DSA) channel by developing and managing effective strategies. Oversee day-to-day productivity of the DSA team, ensuring targets are met and operational efficiency is maintained. Collaborate with cross-functional teams to optimize processes, monitor performance metrics, and implement improvements. Maintain strong relationships with partners and stakeholders to enhance channel growth. Ensure compliance with regulatory requirements and company policies throughout all activities. Provide regular reporting and insights to senior management to support decision-making.

Directed credit card sales across five Bank of Baroda branches, leading sales staff. Developed and executed targeted branch-level marketing to accelerate credit card acquisition. Provided coaching, training, and performance support to branch teams on product knowledge and sales techniques. Monitored and analyzed branch sales metrics, collaborating with managers to exceed targets. Maintained strong relationships with branch partners to streamline sales processes and elevate customer service.