Ebi Benjamin Franklin
ID: CCE004804
Ebi Benjamin Franklin
ID: CCE004804
Social Accounts
Ebi Benjamin Franklin
ID: CCE004804
About Ebi Benjamin Franklin
Dynamic and self-motivated professional with a proven track record in customer relationship management, sales, insurance operations, and risk management, backed by experience in the banking and retail sectors. Demonstrates strong leadership and team supervision abilities with exceptional communication, negotiation, and decision-making skills, delivering consistent results in client satisfaction and organizational growth. Adept at multitasking and adapting to dynamic environments, with a solid foundation in compliance, claims handling, and financial advisory services for both corporate and individual clients. Proficient in English, Malayalam, Tamil, and Hindi, with a collaborative approach and a commitment to continuous personal and professional improvement. CTC negotiable based on current CTC and interview performance
Employment History
Treebo west fort divine
1st Mar 2025 to 30th Jul 2025
Csa
1st Mar 2025 to 30th Jul 2025
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Salary Hidden
Roles & Responsibility
Skills
- Bill Payment
- Customer Service Management
- Hospitality Service
- • Key Account Management & Customer Retention
Asada Al Jazeera Trading Company LLT
12th Jan 2022 to 31st Dec 2024
Foreman
12th Jan 2022 to 31st Dec 2024
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Salary Hidden
Roles & Responsibility
Skills
- Banking Relationships
- Financial Risk Management
- Insurance
- Site Supervision
- Ability to work independently and as part of a team, delivering projects on time with a focus on performance and scalability.
- B2B Sales & International Business Development
- • Key Account Management & Customer Retention
- Accounts
Idfc first bank
1st Jan 2019 to 30th Dec 2021
Senior customer service assistant
1st Jan 2019 to 30th Dec 2021
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Salary Hidden
Skills
- Banking Relationships
- Compliance Oversight
- Corporate Communications
- Account Reconciliation
- Ability to work independently and as part of a team, delivering projects on time with a focus on performance and scalability.
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
- B2B Sales | OEM Sales | Technical Textiles | Industrial Fabrics | Agri Textiles | Geo Textiles | Packaging | Automotive | Techno-Commercial Negotiation | Pricing & Costing | Business Development | Market Research | CRM | Customer Relationship | Product Tr
- risk policies
Electra AC & Spare Parts
1st Jan 2014 to 30th Mar 2018
Customer service and sales executive
1st Jan 2014 to 30th Mar 2018
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Salary Hidden
Roles & Responsibility
Skills
- Business Development
- Customer-focused Service
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
- Team leadership Expert
- address inquiries
Expertise
I possess strong expertise in customer relationship management, client engagement, and service retention, supported by solid experience in sales, cross-selling, and efficient complaint resolution. My background includes front office and administrative ope
5/5
Lingo
English
Verbal
5/5
Written
5/5
Hindi (Hinglish)
Verbal
4/5
Written
2/5
Malayalam
Verbal
5/5
Written
5/5
Tamil
Verbal
5/5
Written
3/5
