Divya Solanki
ID: CCE435807
Divya Solanki
ID: CCE435807
- Haryana, India
Divya Solanki
ID: CCE435807

About Divya Solanki
Quality Analyst with hands-on experience in the Adobe process at Teleperformance, promoted internally for consistent performance and analytical accuracy. Skilled in quality audits, root cause analysis, WA dashboards, Excel reporting, and stakeholder communication. Holds a BBA in HR and a Coaching Excellence certification, enabling a balanced approach to performance management and people development. Known for maintaining high compliance standards, driving process improvement, and delivering actionable feedback to enhance customer experience and operational efficiency.
Employment History
Teleperformance Global Business Pvt. Ltd.Invite company
20th Oct 2022 to Present
Quality analyst
20th Oct 2022 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Maintaining high compliance standards, driving process improvement, and delivering actionable feedback to enhance customer experience and operational efficiency.
Skills
- Analysis
- Calibration
- Dashboard
- Escalation Process
- Feedback Management
- Quality Assurance
- audit
- Root-cause Analysis
Verification Pending
