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Dip Chatterjee

ID: CCE491369

Dip Chatterjee

ID: CCE491369

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Dip Chatterjee

ID: CCE491369

    Sponser Title

    About Dip Chatterjee

    - Detail-oriented ITSM specialist, with over two years of experience in incident and problem management. - Served as a technical Support also. Possess customer centric approach to deliver top notch outcomes of Deliverables. - Documented over fifteen technical documents for future reference. - Hands on experience with AWS IAM, ServiceNow, Active Directory, SQL and MS-Office.

    Employment History

    2022
    CT

    Senior system executive

    9th Jun 2022 to 10th Sep 2024

    Salary Package

    Salary Hidden

    Roles & Responsibility

    Served as the primary Level 1 support resource and first point of contact for all technical and process-related issues. Managed a high volume of user requests through phone and email channels, consistently delivering timely, customer-centric support while maintaining strong operational metrics.

    See More

    Verification Pending

    Portfolio

    URL

    https://dip-chatterjee-itsm-1dvi69u.gamma.site/
    Link

    MY Work Portfolio

    Served as the primary Level 1 ...

    Education

    2021

    Bachelor of technology

    (Highest)

    Maulana Abul Kalam Azad University of Technology

    3rd Sep 2018 to 9th Aug 2021

    Supporting Documents

    Education document hidden

    Expertise

    ITSM Ticketing Tools (ServiceNow

    4/5

    servicenow

    4/5

    ITSM

    4/5

    Lingo

    Bengali (India)

    Verbal

    5/5

    Written

    5/5

    English (India)

    Verbal

    4/5

    Written

    5/5

    Hindi

    Verbal

    5/5

    Written

    1/5

    Sponser Title