DB
dhriti bhardwaj
ID: CCE925265
dhriti bhardwaj
ID: CCE925265
- Customer services agent, Ienergizer pvt ltd
DB
dhriti bhardwaj
ID: CCE925265
- Customer services agent, Ienergizer pvt ltd

About dhriti bhardwaj
Dedicated and motivated Customer Service Agent seeking a stable position to contribute effectively while continuously learning and growing. Committed to delivering excellent service and supporting company goals through hard work and a positive attitude. Eager to develop skills and advance both professionally and personally, I aim to bring my best effort to every opportunity and foster meaningful growth for myself and the organization.
Employment History
2025
IP
Ienergizer pvt ltd
17th Dec 2025 to Present
2025
Customer service executive
17th Dec 2025 to 4th Apr 2026
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Currently employed at MakeMyTrip in the flight department as a Customer Service Executive, possessing extensive knowledge of customer relations, along with proficiency in Amadeus and Galileo reservation systems.
- Experienced in managing customer inquiries and resolving flight-related issues efficiently.
- Skilled in using Amadeus and Galileo platforms for booking, cancellations, and itinerary management.
- Adept at providing seamless travel experiences through excellent customer support and system expertise.
Skills
- Appeals
- Commercial Awareness
- Team Coordination & Customer Handling
- Customer-centric mindset
- Web Client
- Time Management & Productivity
Portfolio
Education
2027
'PGDM MBA'
Amity University
5th Jan 2025 to 31st Jan 2027 (Expected)
2024
B.com hons
mahadevi institute of technology
7th Oct 2021 to 17th Apr 2024
2021
.12th
PLATO PUBLIC SCHOOL
12th Mar 2020 to 13th Mar 2021
Supporting Documents
Education document hidden
Expertise
Time-management
5/5
Problem Analyzing Solving Skill and Logic Building Ability
5/5
Learning something new
5/5
Problem-Solving & Workflow Optimization
5/5
Strong leadership and motivational skills
5/5
Expertise in human resources management
4/5
Manual Handling
4/5
Employee Orientations
4/5
Lingo
English
Verbal
4/5
Written
4/5
Hindi (Hinglish)English
Verbal
5/5
Written
5/5
Spanish
Verbal
3/5
Written
3/5

