Proven Workshop Manager with expertise in workflow optimization, technical support, and employee training. Focused on enhancing technician productivity and maintaining organized records to drive operational success. Results-oriented professional with extensive experience in workshop management, emphasizing customer relationship management and problem-solving.
Critical product failure analysis, technical training of dealer’s manpower, all branches profitability, network expansion and up-gradation, spare availability, customer satisfaction, increase service quality.
Greeted customers and provided assistance with product selection. Provided customer service by answering questions, resolving problems, maintained product displays to ensure an appealing shopping environment.
