Results-driven Technology Delivery Manager with 19+ years of experience in project management, service delivery, operations leadership, and client engagement across enterprise IT environments. Proven expertise in Agile delivery, stakeholder management, production support, incident management, and cross-functional team leadership. Skilled in driving operational excellence, improving delivery timelines, managing large-scale client implementations, and ensuring high customer satisfaction. Adept at collaborating with global teams to deliver technology solutions aligned with business goals.