Dharma teja U

Managed multiple retail stores across AP & Telangana, ensuring smooth day-to-day operations and SOP compliance. Drove sales growth, profitability, and KPI achievement across all assigned locations. Led, trained, and motivated store managers and sales teams to improve performance and customer service standards. Planned and executed monthly targets, promotions, and store merchandising strategies to increase footfall and conversions. Monitored inventory, stock movement, shrinkage control, and replenishment planning to reduce losses. Conducted store audits, performance reviews, and compliance checks to maintain brand standards. Analyzed sales reports, MIS, and market trends to take corrective actions and improve revenue. Coordinated with warehouse, HR, and finance teams for manpower planning and stock availability. Handled customer escalations and operational issues to ensure high customer satisfaction. Supported new store openings, team onboarding, and training programs.