Dhanalakota Venkatesh

Assessed discrepancies between budget forecasts and actual results. Controlled and executed plans for achieving budget targets. Leading a team and training for qualitative customer service. Stock management, shrinkage control. Indent preparation for store requirements. Display maintenance according to Mock Shop and V.M. guidelines. KPI control and preparation of checklists on a daily basis. People management, people training. Joining formalities for new joiners. Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards. Handled customer complaints, offering resolutions that maintained satisfaction and loyalty. Hired and trained staff for optimum performance against sales and marketing objectives. .

Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new items.