Deepak Lnu

💬 Customer-Centric Mindset | Data-Driven Problem Solver | Aspiring Data Analyst With 3+ years of experience in customer support—across both chat and non-voice channels—I’ve learned that exceptional service isn’t just about solving problems; it’s about recognizing patterns, listening to feedback, and using data to drive better decisions. 🧠 My journey into data analytics began with curiosity and has evolved into hands-on skill-building through tools like Excel, SQL, Tableau, and Power BI. From classifying compensation equity to building dashboards and uncovering trends, I’m now blending empathy with analysis to create more meaningful business outcomes. ✨ Highlights of my journey so far: Completed Deloitte Australia’s Virtual Analytics Simulation on Forage Created interactive dashboards in Tableau for operational insights Applied Excel logic and formulas to structure and analyze compensation data Experienced in chat-based CX with top brands like Concentrix and Teleperformance Recognized with multiple RNR awards for performance and quality I’m now looking to deepen my expertise and contribute to data-informed decision-making—while keeping the customer’s voice at the heart of every insight.