DK
Deepak Kumar
ID: CCE072649
Deepak Kumar
ID: CCE072649
- Delhi, India
DK
Deepak Kumar
ID: CCE072649
About Deepak Kumar
Experienced leader managing a dynamic customer support team of over 60 members. Skilled in monitoring team performance through weekly and monthly evaluations to ensure high service standards. Proficient in handling client escalations promptly and effectively, maintaining strong client relationships. Responsible for overseeing the recruitment process to build a capable and motivated workforce. Dedicated to maintaining accurate attendance records to support operational efficiency and team accountability.
Employment History
2024
SS
Sis sequrity grupInvite company
7th Oct 2024 to Present
Assistant manager
7th Oct 2024 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Na
Skills
- , Basic Computer Proficency MS tool
Verification Pending
2016
CI
Concentrix india Pvt LtdInvite company
12th May 2016 to 4th Oct 2024
Team leader
12th May 2016 to 4th Oct 2024
Salary Package
Salary Hidden
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems , Team build , team Management, Client communication, Grow on ground level business
Verification Pending
2013
II
Ienergizer IT services private limited Invite company
1st Mar 2013 to 10th May 2016
Operation executive
1st Mar 2013 to 10th May 2016
Salary Package
Salary Hidden
Roles & Responsibility
Na
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Verification Pending
Education
2007
"B.Sc"
"CSJM University Kanpur University"
1st Apr 2003 to 30th Apr 2007 (Expected)
Certifications
(10+2) science math
From : CBSC board
1st Apr 2000 to 5th Jan 2026
Expertise
excell
5/5
- Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
5/5
- Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
5/5
Lingo
English (India)
Verbal
5/5
Written
5/5
