Deepa prabhakaran

In my recent role as Associate Credit & Insurance at Aster Medcity Hospital, I managed end-to-end insurance claim processes, including patient eligibility verification, documentation, and coordination with insurance providers. I consistently ensured timely submissions, minimized claim rejections, and supported efficient revenue cycle operations. My experience also includes handling patient queries, resolving billing concerns, and maintaining strong communication with insurers to facilitate faster approvals. Previously, at Kinder Hospital, I gained extensive experience in pre-authorizations, claims processing, and maintaining accurate insurance documentation. My ability to collaborate with internal departments and ensure compliance with healthcare and insurance guidelines has contributed to improved workflow efficiency and reduced processing errors. In addition to my healthcare experience, my earlier roles in operations and customer service have strengthened my organizational, financial handling, and team coordination skills. I am detail-oriented, adaptable, and committed to delivering high-quality service in fast paced healthcare environments. I am eager to contribute my expertise and dedication to your organization and would welcome the opportunity to discuss how I can support your team. Thank you for your time and consideration.