Deeksha Sharma

Presently working with Jublient food Works (Dominos) as a Guest Delight Manager (Sr. Store Manager).

Working with Bharti Airtel Limited as a Store Manager. Roles & Responsibilities: Handle Store as leader day-to-day operational task. Responsible for target achieving for lines of business and make store profitable. Taking brief on daily basis for new products & trained the team on that.

Working with Smart Bazaar store as a Department Manager. Roles & Responsibilities: Take the orders & complaint from the customers & ensure to resolve them within the time lines. Achieved monthly sale targets. Also looking after the free services. Maintaining stock reports & operations. Handling stock and maintaining stock report. Attend various meetings and training programs related to customer services. Taking brief on daily basis for new products & trained the team on that. Also manage the expiry of stock.

Working with easy day store as a Team Leader to ensure the performance and high results to make store profitability. Responsible for day to day management and operations in store including cash control, inventory and promotional setups. Provided supervision of staff including hiring, orientation, rostering and trainings.

Working as the customer service executive and backup cashier at Vodafone store in Pathankot. To keep a regular check on SR(service request) ensuring cancel %age Minimum and hence increasing solution for customer complaints or Request.