Seasoned professional with over 12 years of rich experience in service delivery, Team management, and driving process transformation across the diverse roles. Currently serving as Process Developer at Genpact in the HRSS domain since December 2019, with a proven track record of delivering results in complex, matrix-driven environments. Skilled in managing multiple projects, building strong cross-functional relationships, and ensuring high service standards. Known for collaborative approach, attention to detail, and a flexible, outcome-focused mindset.
