Daljeet Singh
ID: CCE428575
Daljeet Singh
ID: CCE428575
- Customer support, Telus international
- Delhi, India
Daljeet Singh
ID: CCE428575
- Customer support, Telus international
About Daljeet Singh
I am seeking a position that will allow me to utilize my skills and abilities in a leading corporation. I want to secure a challenging position with a committed and dedicated team that offers professional growth while being resourceful, innovative, and flexible.
Employment History
Telus international Invite company
17th Jun 2025 to Present
Customer support
17th Jun 2025 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Sale products with services
Verification Pending
Tech MahindraInvite company
4th Apr 2023 to 9th May 2025
Tech lead
4th Apr 2023 to 9th May 2025
Salary Package
Salary Hidden
Roles & Responsibility
Need to resolve issues related to computers, phones, tablets, modems, the internet, software, and the like. Guided and trained junior technical support agents, ensuring consistent knowledge sharing and upskilling across the team. Need to support over the call and let them introduce the network and the compatibility of the device. Manage and resolve complex technical problems escalated from junior support staff, ensuring timely resolution and customer satisfaction.
Verification Pending
Concentrix daksh services India private limited Invite company
1st Jan 2020 to 24th Mar 2023
Agent
1st Jan 2020 to 24th Mar 2023
Salary Package
Salary Hidden
Roles & Responsibility
Respond to customer queries promptly and accurately over the phone. Follow the communication procedure, Guidelines, and Policies. Identify the customer needs and help customers use specific features.
Verification Pending
Education
BSc- Physical Science with Chemistry
Delhi University, Sri Guru Tegh Bahadur Khalsa College
1st Jan 2019 to 1st Jan 2022 (Expected)
Higher Secondary
GURU HARKRISHAN PUBLIC SCHOOL
5th Jan 2017 to 1st Jan 2018 (Expected)
Expertise
MS Office Suite
0/5
CRM software
0/5
Time Management
0/5
Leadership
0/5
Effective Communication
0/5
Critical Thinking
0/5
