Chayan Midya

Motivated and detail-oriented finance and operations professional currently pursuing an MBA from DY Patil University, with a strong academic foundation in Applied Psychology from Amity University Kolkata and Psychology Honors from Asutosh College. Presently working as a Senior ITES Executive and Interim Team Lead at Imerit Technologies, I manage financial verification processes for a U.S.-based healthcare client, ensuring compliance, accuracy, and audit readiness. I coordinate team operations, oversee SLA adherence, and contribute to financial automation initiatives aimed at improving efficiency and reducing errors. Recognized consistently as a Top Performer, I bring strong analytical skills, financial reasoning, and leadership capabilities to every project. Previously, I worked as an Executive (British Gas Customer Billing) at EXL Service, where I handled UK-based customer billing, debt recovery, and financial dispute resolution while maintaining high service standards. Skilled in SAP, Oracle-WMIS, Excel, and financial reporting tools, I possess expertise in reconciliation, budgeting, compliance, and workflow optimization. With a leadership-driven mindset, strong communication skills, and a commitment to ethical financial practices, I aim to contribute effectively to organizational growth while continuously enhancing my professional capabilities.