Chanchal Sharma

1. Collaborated with stakeholders to gather, analyze, and document requirements (BRDs, PRDs, FRDs), ensuring clear alignment with business objectives. 2. Translated complex business needs into actionable technical requirements for engineering teams to deliver scalable SaaS solutions. 3. Managed JIRA product backlog, led sprint planning sessions, and ensured Agile best practices were followed. 4. Facilitated UAT sessions, client training, and solution adoption, reducing post-go-live issues by 20%.

1. Led requirement elicitation and prepared detailed documentation for multiple product lines. 2. Maintained and prioritized product backlog, ensuring timely feature releases. 3. Conducted process mapping and workflow documentation for cross-functional teams. 4. Leveraged Google Analytics insights to improve organic traffic and optimize marketing performance.