Provided comprehensive career counseling to students, specializing in study abroad guidance. Managed B2B and B2C operations, including telecalling and follow-up to convert leads. Coordinated effectively with institutional partners to foster B2B collaborations. Maintained and updated CRM databases using platforms such as Neodove, Acefon, and Tata Telly, ensuring accurate client records and streamlined communication processes. Demonstrated strong interpersonal and organizational skills to support student career development and business growth initiatives.