Bishal Roy

Telecaller – Debt Recovery Agent Responsible for contacting customers with overdue payments to address outstanding dues. Engage professionally to understand and resolve customer queries, negotiate payment plans, and ensure timely collection of debts. Maintain accurate records of interactions, follow up persistently to achieve recovery targets, and uphold company policies and customer confidentiality. Strong communication and problem-solving skills are essential to build rapport and recover payments effectively.

As a Sales Representative in the Sales & Marketing department, I am responsible for promoting and selling business loan products to prospective clients. I identify potential customers, understand their financial needs, and provide tailored loan solutions to support their business growth. My role involves building strong client relationships, conducting needs assessments, explaining loan terms clearly, and ensuring compliance with company policies. I collaborate with internal teams to streamline the sales process and contribute to achieving departmental sales targets, driving revenue growth and client satisfaction.