Bhupinder Chauhan
ID: CCE038535
Bhupinder Chauhan
ID: CCE038535
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- Chandigarh, India
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Bhupinder Chauhan
ID: CCE038535
About Bhupinder Chauhan
With over 17 years of experience in parts merchandising, inventory management, customer service, and administration within the construction equipment and service sectors, this professional excels in vendor relations, invoice processing, and data analytics. Proficient in Microsoft Office and SAP R/3, they bring deep expertise in spare parts management, stock control, and service coordination. Known for strong interpersonal skills and a problem-solving approach, they consistently deliver high-quality service that enhances customer retention and fosters lasting client satisfaction.
Employment History
2022
CG
CNS GLOBAL INFRA PVT. LTD
20th Aug 2022 to Present
Commercial & Admin Executive
20th Aug 2022 to Present
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Roles & Responsibility
As a Commercial & Admin Executive in the Admin & Purchase department, efficiently managed rental agreements and maintained construction equipment inventory. Delivered exceptional customer service, boosting client satisfaction and repeat business. Optimized logistics and inventory systems, reducing lead times and downtime. Prepared operational reports to support interdepartmental coordination and strategic decisions. Oversaw office administration, procurement, vendor relations, and document control. Monitored budget utilization, processed invoices, and ensured timely vendor payments. Facilitated seamless communication, calendar management, and scheduling for internal and client engagements.
Skills
- Logistics Management
- Operations Inventory Management
- Office Administration Vendor Management
- Crossfunctional Coordination Communication
- Inventory Optimization Stock Control
2017
IC
INTEGRATED CONSTRUCTIVE SOLUTIONS
5th Nov 2017 to 15th Aug 2022
Spare parts manager
5th Nov 2017 to 15th Aug 2022
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Roles & Responsibility
• Designed and implemented sales strategies that significantly improved parts sales and optimized stock movement across
multiple branches.
• Resolved customer complaints promptly and ensured accurate, timely order processing, resulting in enhanced customer
satisfaction.
• Managed inventory efficiently, reducing excess stock while maintaining optimal availability of parts across locations.
• Spearheaded promotional initiatives that drove higher customer engagement and boosted overall sales performance.
Skills
- Sales Strategy Growth
- Customer Service Excellence
- Inventory Stock Management
- Order Processing Accuracy
- Branch Operations Coordination
- Promotional Campaigns Engagement
- Process Optimization Efficiency
- Client Complaint Resolution
- Parts Sales Distribution
- Stock Control Availability
- Logistics Equipment Deploymen
2017
CP
CONTROL PRINT LTD.
6th Mar 2017 to 3rd Nov 2017
Admin officer
6th Mar 2017 to 3rd Nov 2017
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Roles & Responsibility
• Maintained and updated service reports and tracked stock movement to ensure accurate documentation and regulatory
compliance.
• Processed sales orders, credit notes, and managed inventory with precision using SAP, reducing operational errors.
• Coordinated Annual Maintenance Contracts (AMCs) between clients and service teams, improving workflow and client
satisfaction.
• Monitored and scheduled spare parts dispatch, ensuring timely delivery to clients and field service engineers.
• Handled Accounts Receivable (AR) processes including invoice generation, payment follow-ups, and customer account
reconciliation, ensuring timely collections and reduced outstanding dues
Skills
- Logistics
- SAP
- Operations Inventory Management
- Client Complaint Resolution
- Customer Service Client Relations
- Accounts Receivable Collections
- AMC Coordination Client Support
- Spare Parts Dispatch Scheduling
- Attendance
- TADA Processing
- Team Communication
2013
M&
MAHINDRA & MAHINDRA LTD- Mohali
15th Jul 2013 to 1st Mar 2017
Back office executive
15th Jul 2013 to 1st Mar 2017
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Roles & Responsibility
• Managed spare parts orders, ensuring sufficient inventory to meet demand and achieve targets.
• Provided after-sales support including warranty claims and service resolutions, enhancing dealer relationships.
• Prepared and analyzed MIS reports, offering actionable insights on sales performance and inventory trends to assist strategic
decision-making.
• Facilitated dealer feedback collection, driving continuous product improvement and enhanced customer satisfaction.
Skills
- Operations Inventory Management
- Accounts Receivable Collections
- AMC Coordination Client Support
- Team Communication
- Spare Parts Stock Control
- AfterSales Support Warranty Handling
- Customer Service Dealer Relations
- Logistics Equipment Deployment
- MIS Reporting Data Analysis
- Service Reporting Compliance
- Product Feedback Improvement
2007
SS
Suchitra Sales Pvt Ltd
1st Feb 2007 to 30th Jun 2013
Store incharge
1st Feb 2007 to 30th Jun 2013
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Roles & Responsibility
• Oversaw end-to-end inventory and stock management, ensuring optimal stock levels and precise record maintenance.
• Handled customer purchase orders and principal supplier POs, guaranteeing timely processing and order fulfillment.
• Led periodic stock audits and verifications, maintaining inventory accuracy and compliance with internal standards.
• Coordinated with sales, service, and technical departments to fulfill urgent spare parts requirements and ensure high
customer satisfaction.
• Implemented FIFO (First In, First Out) methodology and storage best practices to reduce obsolescence and maintain part
quality.
• Liaised with transporters and logistics providers for timely and secure dispatches across regional.
Skills
- Operations Inventory Management
- Accounts Receivable Collections
- Spare Parts Stock Control
- MIS Reporting Data Analysis
- Sales Strategy Revenue Growth
- AfterSales Support
- Logistics Dispatch Coordination
- Vendor Supplier Purchase Orders
- Stock Audits Verification
- FIFO Storage Best Practices
- CrossFunctional Team Coordination
Education
2009
DIPLOMA IN BUSINESS ADMINISTRATION IN MATERIAL MANAGEMENT
National Institute of Management
1st Mar 2008 to 30th Apr 2009
Supporting Documents
Education document hidden
2005
Diploma Information System Managment DISM
Aptech Computer Education
1st Jul 2003 to 30th May 2005
Supporting Documents
Education document hidden
2002
B.A.
Himachal Pradesh University
1st May 1998 to 30th Apr 2002
Supporting Documents
Education document hidden
Expertise
service spares store management
4/5
Back Office
4/5
Parts Sales Distribution
4/5
Spare Parts Stock Control
4/5
Distribution Logistics
4/5
Administration Jobs
3/5
Logistic Support
3/5
Warehouse Control
3/5
Executive Administrative Assistance
3/5
Aftersales
3/5