Job Description: Service Coordinator
The Service Coordinator oversees and manages all service activities to ensure timely and efficient support. Responsible for coordinating technical staff, scheduling maintenance, and addressing client service requests. Acts as the primary liaison between customers and the technical team, ensuring effective communication and swift resolution of issues. Maintains service records, monitors performance metrics, and assists in continuous improvement initiatives. Requires strong organizational, communication, and problem-solving skills, with technical knowledge to support and guide the technical team in delivering exceptional service.
Skills
• Excellent problem-solving, debugging, and analytical skills.
• Ability to work independently and as part of a team, delivering projects on time with a focus on performance and scalability.
