Bhavit Kumar Shaya

Roles & Responsibility

Job Description: Service Coordinator The Service Coordinator oversees and manages all service activities to ensure timely and efficient support. Responsible for coordinating technical staff, scheduling maintenance, and addressing client service requests. Acts as the primary liaison between customers and the technical team, ensuring effective communication and swift resolution of issues. Maintains service records, monitors performance metrics, and assists in continuous improvement initiatives. Requires strong organizational, communication, and problem-solving skills, with technical knowledge to support and guide the technical team in delivering exceptional service.