International Chat Support Executive with 6 months of experience in handling customer queries via live chat for global customers. Experienced in resolving order issues, cancellations, refunds, delivery updates, and customer concerns with strong communication and problem-solving skills.
Currently I am working in tech Mahindra in international chat support role where I am handling live chat related to orders cancellation, delivery, Refund, replacement, Custom charges etc.
(Contractual role)
Skills
Chat Support
Multitasking
Listening Skills
international chat
Supporting Documents
Expertise
team working
5/5
Help Desk Support
5/5
Internal Audit Support
5/5
Ability to Multitask
5/5
Excellent oral ampamp written communication skills High degree of proficiency in basic computer applications ie Windows Word Excel Outlook etc Ability to learn and adapt to multiple internal applications ampamp tools Strong analytical and independent p