Skilled and detail-oriented professional with 1.8 years of combined experience in the telecommunications and corporate sectors. Possesses 6 months of hands-on experience as a VoIP Engineer, specializing in designing, implementing, and troubleshooting VoIP systems to ensure seamless communication performance. Additionally, holds 1.2 years of experience as a Project Assistant and Video Reviewer, demonstrating strong analytical, documentation, and quality assessment skills. Known for critical thinking, problem-solving, and the ability to communicate complex technical concepts in clear, simple terms while maintaining high standards of accuracy and compliance.