Ayusha Vaghela

Sales Lead – Sales Department Spearheaded end-to-end sales operations for B2B and enterprise clients on CultureX’s SaaS platform, achieving a 30%+ increase in campaign ROI through AI-driven solutions. Managed the complete sales cycle, from lead qualification to deal closure, ensuring consistent revenue growth. Drove client retention and expanded business opportunities via strategic upselling and nurturing strong client relationships. Collaborated cross-functionally to influence product innovation by providing actionable customer feedback, aligning solutions with market needs and enhancing overall customer satisfaction.

Sales Development Representative – Sales Department Generated 100+ Sales Qualified Leads (SQLs) monthly via multichannel outbound prospecting, including cold calls, LinkedIn, and email, for CRM and communication SaaS products. Achieved 20% month-over-month growth in top-funnel metrics. Expertly qualified leads with an 85% demo-stage conversion rate. Partnered closely with marketing to refine messaging and targeting strategies, resulting in improved campaign response rates and accelerated pipeline development. Focused on lead generation, prospect engagement, and seamless handoff to sales teams to drive revenue growth.

Resolved 100+ daily customer queries with a 90%+ first-call resolution rate, while identifying upsell opportunities that drove ₹1.5L+ in additional revenue over 6 months. Mentored new support agents and managed escalations, contributing to improved customer satisfaction, retention, and team performance.