Avinash Verma

Performing basic admin duties including printing, sending emails, and ordering office supplies. Assisting and coordinating with the sales team. Assisting the Front Office team. Assisting with inventory control.

Answering customer questions and queries through live chat. Providing quick solutions to resolve customer issues. Guiding customers in using products or services. Updating customers on order status or account information. Explaining company policies and procedures. Providing product recommendations or suggestions. Capturing customer feedback and escalating issues.