Avinash Singh

An efficient communicator with total work experience of over 5 + years in Customer Service (Contact Center Operations processes). Capable of working independently or contributing to collaborate efforts of team, having throughout work habits, reliability, professionalism, strong team management skills, and quick learning. Looking forward to growing suitably and apply my learning & experience to achieve organization objectives and develop better business models and deliveries. Excellent knowledge of Mutual Funds and clarity on MF fundamentals and product/scheme designs. Hands on with MS Excel & Power Point Presentations, and CRM tools. Currently managing team primarily for Outbound - Complaint closure and closure Email for an AMC (SBI Mutual Fund) call center process.