As a Webchat Associate at Tech Mahindra for Three UK, I specialize in customer retention by assisting clients through contract upgrades, cancellations, and service inquiries. My role focuses on enhancing the customer experience by providing clear, efficient support to retain and satisfy customers. Committed to maintaining strong client relationships, I ensure smooth communication and effective resolutions that contribute to long-term customer loyalty.
- Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
