Avinash Kamble
ID: CCE796310
Avinash Kamble
ID: CCE796310
- Manager, Bajaj Broking
Avinash Kamble
ID: CCE796310
- Manager, Bajaj Broking

Employment History
2022
BB
Bajaj Broking
10th Jan 2022 to Present
Manager
10th Jan 2022 to Present
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Manager – Operations Led frontline operations to monitor and resolve client queries on trade settlements, fund transfers, and account discrepancies, effectively minimizing financial and reputational risks. Coordinated with compliance, risk, and back-office teams to investigate discrepancies, ensure regulatory compliance (SEBI, NSE, BSE), and enforce AML/CFT protocols. Identified and escalated trade errors, client complaints, and system issues for swift resolution. Supported internal and regulatory audits by maintaining documentation and adherence to SOPs. Ensured operational integrity, enhanced risk mitigation, and facilitated Depository Operations and RTA coordination for seamless client securities management.
2020
SP
Seniority Pvt. Ltd
17th Aug 2020 to 31st Oct 2021
Customer service specialist
17th Aug 2020 to 31st Oct 2021
See MoreSalary Package
Salary Hidden
Roles & Responsibility
*Managed end-to-end customer order lifecycle, ensuring timely processing, fulfillment, and resolution of
discrepancies.
*Optimized workflow management by handling concurrent customer interactions through email and live chat
channels without compromising service quality or response time standards.
*Managed escalated customer concerns and coordinated cross-functionally to resolve issues in order tracking,
logistics, and payment processes, ensuring prompt resolution and superior customer satisfaction.
*Compiled weekly reports on customer feedbacks to identify service improvement opportunities.
*Consistently achieved above average response times and quality scores, exceeding performance benchmarks
across live chat and email support channels.
Education
2024
Master of Business Administration (MBA)
(Highest)IIBM Institute of Business Management
19th Aug 2022 to 10th Jun 2024
Supporting Documents
Education document hidden

