Astha Jha

Experienced professional specializing in Accounts Receivable with a strong background in Order to Cash (O2C) processes including cash application and cash allocation. Skilled in managing claims, disputes, and product claims using SAP, Lawson, and Salesforce platforms. Proficient in generating customer statements, performing customer reconciliations, handling credit memos and unidentified credits, and analyzing ageing reports. Adept at leveraging Excel for data management and reporting, ensuring accurate and efficient AR operations that support business cash flow and customer satisfaction.