Business Development and Account Management professional with experience in SaaS and ERP solutions. Skilled in managing the complete customer lifecycle, from lead qualification and CXO-level discovery to onboarding to product adoption, renewal management, and account expansion. Delivered 280+ high-impact product demonstrations, helping businesses identify challenges and implement scalable ERP solutions. Experienced in pipeline management, customer relationship management, and commercial scoping. Proven ability to resolve client issues, drive product adoption, and build long-term relationships. Adept at identifying upsell and cross-sell opportunities to support customer success and revenue growth.
