Ashok Barik

Results-driven Insurance Operations Specialist with extensive experience in claims management, underwriting, customer servicing, and risk assessment in life insurance domains. Proven expertise in handling end-to-end claim operations, including claim validation, documentation scrutiny, fraud detection support, and timely settlement processing. Strong background in underwriting risk evaluation, policy issuance coordination, regulatory compliance, and operational process improvement. Adept at managing high-volume insurance workflows, resolving complex customer escalations, collaborating with cross-functional teams, and ensuring adherence to IRDAI guidelines, SLA standards, and quality benchmarks. Recognized for delivering operational excellence, enhancing customer satisfaction, and supporting business risk mitigation through accurate decision-making.