Business Analyst & Operations Manager with experience in business requirements gathering, stakeholder management, process mapping, workflow analysis, and operational system implementation across manufacturing and operations environments. Skilled in process optimization, root cause analysis, KPI monitoring, workflow automation, and ERP-like system development using AppSheet, Apps Script, Google Sheets, Power BI, Looker Studio, and AI-assisted automation tools to improve operational efficiency, reduce cost, and support data-driven decision-making.
