Ashish Ghai

Resolve escalated queries and provide quick solutions to enhance customer satisfaction and team efficiency. Coordinate with stakeholders to obtain approvals for referred insurance cases, ensuring compliance and timely processing. Oversee and maintain renewal data, ensuring accuracy and timely follow-up to improve customer retention. Assist advisors in coordinating with customers to deliver seamless service, resulting in improved customer trust and loyalty.

Management, Communication with various channels related to bank, handling liquid money.

Management, Planning, Resource Management, Development, back office.