Ashfaq Ali Mohammed
ID: CCE265475
Ashfaq Ali Mohammed
ID: CCE265475
- Team lead, Solugenix IN
- Telangana, India
Ashfaq Ali Mohammed
ID: CCE265475
- Team lead, Solugenix IN
About Ashfaq Ali Mohammed
Experienced Team Lead specializing in operations management within US-based call centers, BPO, and healthcare services. Skilled in coordinating teams, streamlining processes, and ensuring high-quality customer interactions. Committed to driving operational excellence and fostering a productive work environment to support organizational goals.
Employment History
Solugenix INInvite company
14th May 2025 to 19th Jan 2026
Team lead
14th May 2025 to 19th Jan 2026
Salary Package
Salary Hidden
Roles & Responsibility
Managed daily inventory distribution and set production targets aligned with team capacity. Conducted weekly audits ensuring 98%+ accuracy in calls and claim notes. Led onboarding and refresher training on complex payer policies. Facilitated 1-on-1 performance reviews focusing on KPIs like productivity, quality, and resolution rates. Acted as primary escalation contact for complex claim issues. Prepared and presented weekly/monthly RCM performance reports to stakeholders. Monitored AR aging to prioritize high-value, critical claims, ensuring efficient revenue cycle management.
Skills
- Team Leadership & Training
- Teamwork & Collaboration
- Project Delivery & Stakeholder Management
Verification Pending
Medic SolutionsInvite company
2nd Feb 2023 to 10th Apr 2024
Sr Process Associate
2nd Feb 2023 to 10th Apr 2024
Salary Package
Salary Hidden
Roles & Responsibility
Responsible for managing daily healthcare operations to ensure optimal service delivery. Conduct quality audits on medical claims (UB-04) to verify accuracy, compliance, and alignment with payer policies. Analyze claim denials and rejections to detect error patterns and propose corrective measures. Validate denial reasons according to payer guidelines and document results to facilitate timely resolution and improved reimbursement processes.
Skills
- SME
- E-INVOICE
- Team Leadership & Training
Verification Pending
Sr Process Associate
14th Oct 2019 to 28th Dec 2022
Salary Package
Salary Hidden
Roles & Responsibility
Managed accounts receivable follow-up, claims resolution, and denial management by engaging US insurance carriers to verify claim status and identify denial causes. Verified insurance eligibility, updated payer information, and performed rebilling. Filed retro-authorization requests and appeals supported by medical necessity documentation. Reviewed UB-04 forms for accuracy, audited claims against medical records, and ensured compliance with payer guidelines. Coordinated with insurers, patients, and internal teams to expedite reimbursements. Maintained strict adherence to HIPAA and company policies while handling sensitive healthcare data.
Skills
- Mid journey
Verification Pending
HgsInvite company
8th Aug 2018 to 9th Jan 2019
Process associate
8th Aug 2018 to 9th Jan 2019
Salary Package
Salary Hidden
Roles & Responsibility
Handled inbound and outbound calls for US healthcare clients, ensuring efficient communication and customer service. Coordinated with insurance companies and payers to verify and follow up on claim statuses. Assisted in resolving billing discrepancies, conducting thorough investigations, and escalating complex issues to appropriate departments for timely resolution. Maintained accurate records and ensured compliance with company policies and healthcare regulations to support seamless claims processing and enhance client satisfaction.
Verification Pending
Expertise
Employee Grievance
5/5
Positive attitude and team collaboration
5/5
