Dynamic and result-oriented Microfinance Professional with over 13+ years of progressive experience in Branch Operations, Collection Management, Team Leadership, Portfolio Handling, Recovery Operations, and Business Development. Proven ability to lead high-performing teams, achieve operational excellence, improve collection efficiency, and drive sustainable business growth in competitive financial environments. Experienced in handling multi-branch operations, customer relationship management, risk assessment, portfolio monitoring, and ensuring compliance with organizational standards. Strong leadership, communication, and decision-making skills with a track record of consistently delivering organizational goals and maintaining healthy portfolio quality.
