Arvind Khatnawaliya

Roles & Responsibility

Business Development, Operations & Associate Product Manager in Product and Operations department. Led outreach and onboarding of 50+ educational institutions, managing pricing, contracts, renewals, and collections to drive revenue growth. Coordinated end-to-end implementation workflows, including training and post-sales support, achieving 95%+ client satisfaction. Acted as liaison between users and tech teams to collect feedback, identify product gaps, and support feature enhancements. Collaborated cross-functionally with founders, sales, tech, and content teams to ensure smooth product delivery. Managed legal compliance, documentation, payment disputes, CRM maintenance, and performance reporting.