Arun Maheshwari

• Analyzed operational data and investigated high-traffic system failures using SOP-based troubleshooting and reporting methods. • Performed debugging, root cause analysis, and issue tracking to identify platform glitches and improve operational efficiency. • Created dashboards and reports to monitor recurring system issues, KPI metrics, operational trends, and performance analysis. • Collaborated with cross-functional teams to improve issue resolution, customer experience, and reporting accuracy. • Managed large-scale data processing, backend updates, issue logging, and reporting activities using internal tools and databases.