Arshad Ansari

Results-driven Customer Support Advisor with extensive experience in international BPO environments, specializing in delivering technical support and exceptional customer service. Adept at resolving complex queries via multiple channels, including email and chat, with a focus on operational efficiency and customer satisfaction. Skilled in utilizing CRM tools and collaborating with cross- functional teams to drive process improvements and enhance overall service quality. Fluent in English and Hindi, committed to making a meaningful impact in both customer experience and team performance.