Desktop Support Engineer L1, Insiza technology pvt ltd
About Arjun Kumar
I am an IT Support Engineer with 3+ years of experience in desktop support, troubleshooting, and networking basics. I have hands-on experience in resolving hardware, software, and network issues, along with managing user accounts in Active Directory. I am passionate about learning new technologies and looking for an opportunity to grow into a more challenging role.
“I am working as an L1 IT Support Engineer at Insiza, deployed at Bajaj Finserv BPO. I handle desktop support, network issues, printer support, Active Directory user management, Outlook configuration, and ticket resolution. I ensure smooth IT operations and follow SLA for timely issue resolution