Arif Khan

System Administrator – IT Department Responsible for managing and supporting IT infrastructure, including installation, configuration, and troubleshooting of software applications and Windows operating systems. Proficient in hardware assembly/disassembly and maintenance. Skilled in utilizing ticketing tools to track and resolve technical issues efficiently. Experienced in network topology design and implementation, server installation, and Active Directory (AD) administration. Ensures system reliability, security, and optimal performance to support organizational IT operations. Maintains thorough documentation and provides technical assistance to end-users to minimize downtime and enhance productivity.

IT Department Responsible for managing and resolving network incidents through ticketing systems, ensuring SLA compliance. Perform system builds, upgrades, migrations, and patch management across desktop and server environments. Installed, configured, and troubleshot desktop OS, Office 365, Exchange Server, IIS, and software applications. Administer Active Directory, including user/group account management, NTFS permissions, DHCP, DNS, and Group Policy implementation. Maintain security through antivirus updates and virus removal. Troubleshoot hardware/software issues, network printers, Wi-Fi, VPN, and remote support. Collaborate with vendors for hardware/software procurement and issue resolution. Maintain Windows Server OS.

As a Sysadmin in the IT department, you will manage and maintain Windows installations, ensuring optimal system performance. Responsibilities include network troubleshooting, configuring and supporting Outlook and server environments, and administering DNS and DHCP services. Proficiency in hardware setup, networking principles including OSI model, and cable crimping is essential. You will ensure system reliability, security, and efficient connectivity to support organizational IT infrastructure seamlessly.