Apoorva Dalal

Strategic professional with expertise in CRM automation, client engagement, and cross‑functional collaboration. Experienced in providing CRM and call center support for Employee Benefits (GMC, GPA, GTL), Non‑EB products (Fire, Liability, Marine, Property), and Retail Insurance, contributing to improved client servicing and sales team efficiency. Skilled at streamlining processes, integrating insurance products online, and delivering actionable reports that strengthen corporate and retail sales infrastructure. Seeking a corporate sales/business development role to leverage this background in supporting client success and expanding market presence.