Results-driven Operations & Technical Lead with 3.5+ years of experience in GPS tracking, fleet management,
and large-scale field operations across North, NCR, East, Central, and Gujarat regions. Proven expertise in
high-volume ticket handling, technician leadership, vendor coordination, CRM operations, and SLA-driven service
delivery. Consistently achieved 70%+ ticket resolution under 3 days and successfully stabilized high-pressure
zones with rapid turnaround times.
